Mutual Pension Insurance Company – Ilmarinen

The new interface empowers users to commit, find, manage and retrieve documents from both active repositories and a long-term archive

Ilmarinen’s task is to ensure that over 900,000 people employed in Finland receive the pension they have earned from their employment. Backed by 550 experts in the field, the company helps its clients succeed, and helps their employees enjoy their work and spend a healthy and happy retirement.

Business challenge

As an insurer, Ilmarinen needs to store vital policy documents securely for more than 50 years – but it also needs to keep this information easily accessible for use in day-to-day business processes.

Transformation

Enterprise content management helps the company instantly access data from its archives and other active sources, providing seamless, unified user experience.

Working with Elinar, an IBM Business Partner that specializes in enterprise content management solutions for the Finnish insurance sector, the Ilmarinen team used IBM Content Navigator to provide an intuitive user interface that plugs into SharePoint. The new interface empowers users to commit, find, manage and retrieve documents from both active repositories and a long-term archive which is built on the IBM FileNet Content Manager and Records Management platform. The solution is known as “Holvi” – the Finnish word for “vault”.

Ari Juntunen, CTO of Elinar, comments: “We work with many insurance companies: some are still struggling with paper archives, and very few are able to access documents in the seamless way that Ilmarinen has achieved. By building this solution, we think Ilmarinen is moving ahead of the curve in Finland.”

Business benefits of this solution

Today, document retrieval is a significantly more efficient process for Ilmarinen. Instead of going downstairs to the vault, users can simply click on Holvi within their SharePoint browser window, and click through to the files they need. As a result, Ilmarinen’s users have quickly come to trust Holvi as a fast, secure and reliable source of information, and it has become critical for many of the company’s core business processes.

  • Boosts productivity and trust with instant access to documents via a unified interface.
  • Simplifies compliance with legal requirements for long-term document retention.
  • Saves costs by eliminating physical document storage and paper-based processes.

Read the whole story here:
Case Ilmarinen (PDF)

Ilmarinen Mutual Pension Insurance Company was founded in 1961. Ilmarinen is responsible for pension provision for nearly 1.2 million Finns. About EUR 5.7 billion of pensions are paid per year.

“We can access any content instantly, archived or active – so we always have the right documents.”

Solution tech summed:

  • IBM Content Navigator
  • IBM FileNet Content Manager
  • Records Management platform