Tag: customer satisfaction

Elinar's Customer Service Officer Miia Sysilahti

“Well-being at work consists of small things in the middle of everyday life – like taking other people into account.”

Staff interview with Miia Sysilahti, the Customer Service Officer of Elinar  It was the result of many coincidences when Miia Sysilahti arrived in Elinar over 13 years ago. A young woman studied Information Technology at Satakunta University of Applied Sciences (SAMK) and wondered where to apply for her internship. The traineeships for the company she was interested in had already been filled. Then Miia’s mother remembered Elinar, a local […]

read more
Customer Service Office Miia Sysilahti takes care of customer satisfaction

Improved customer satisfaction in support and maintenance services

Elinar cares about customer satisfaction In order to provide good customer service in terms of technical support and maintenance, Elinar monitors customer satisfaction annually. We did the last survey at the end of the last year. During 2017, support and maintenance services improved a lot according to the majority of customers. At the beginning of […]

read more